Understanding the MSME ODR Problem: Key Requirements for AI-Powered Online Dispute Resolution for Small Enterprises
Introduction to MSMEs and the Importance of Dispute Resolution Micro, Small, and Medium Enterprises (MSMEs) play a pivotal role in fostering economic growth and creating employment opportunities. These businesses, which are defined by their asset size and annual turnover, contribute significantly to national economies by offering innovative products and services while generating livelihoods for millions. […]